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The Great Consumer Rebellion: Shoppers Give Pay-Back for Poor Customer Service

Published Thu, 06 Feb 2025 14:14:27 GMT

“The customer is always right” — If you’re a millennial or from a generation before that, you’re all too familiar with this phrase. And many of us probably somehow benefited from this mantra as a consumer without even knowing it. Because there’s no denying that we’ve been subjected to less-than-satisfactory services before that were, subsequently, corrected to our satisfaction by a highly accommodating customer service team. But those were the good old times, and the-customer-is-king attitude is slowly disappearing. Enter the customer rebellion.A Wall Street Journal article states that, according to the National Customer Rage Survey, 74% of customers have all been “victims” of a company’s poor customer service in the past. Now there’s a consumer push-back and companies are forced to notice — as consumers, of course, want them to!Why There’s Been a Consumer Rebellion LatelyPeople are tired of sub-par service, poor quality, and lame excuses.Consumers are even revolting aga...

Pac-12 media rights: Kliavkoff under pressure as saga nears conclusion and presidents express optimism

Published Thu, 06 Feb 2025 14:14:27 GMT

The Pac-12 appointed George Kliavkoff as commissioner in the spring of 2021 for a bevy of reasons, perhaps none more significant than his ability “to see where the hockey puck was going to go,” according to former Oregon president  Michael Schill.One puck zoomed past unexpectedly last summer, when USC and UCLA declared their intentions to flee to the Big Ten.Now here comes another, in the form of the Pac-12’s media rights negotiations. Kliavkoff must do more than identify its direction; he must redirect a gilded puck into the back of the net.This is exactly why the conference hired the former president of MGM Sports and Entertainment in the first place — to close a media deal that satisfies the revenue and exposure needs of the membership.Nothing else matters. The stakes are nothing less than the future of the conference and the trajectory of major college sports on the West Coast.Will Kliavkoff land a deal comparable in revenue to the Big 12’s agreemen...

4 fantastic Chinese and Taiwanese restaurants in the Bay Area, 2023

Published Thu, 06 Feb 2025 14:14:27 GMT

Happy Monday, Bay Area eaters. We continue to sift through our 50 Best Restaurants list for common — and delicious — themes. Last week, we covered destination-worthy Mexican and Middle Eastern restaurants. Today, we highlight three excellent Chinese (and one inventive Taiwanese) spots that deserve a place on your bucket list.From wildly inventive dim sum to Taiwanese fried chicken, here are four spots to try in 2023.Dumpling Hours, Walnut Creek and BrentwoodOne of two locations of Dumpling Hours, from the owners of San Francisco’s Dumpling Home, in downtown Walnut Creek. (Jessica Yadegaran/Bay Area News Group)In a town where the fine-dining restaurants can sometimes blur, Walnut Creek’s Dumpling Hours provides an impeccably delicious, one-of-a-kind experience. Made-to-order dumplings – boiled, pan-fried or soup – are the stars at this in-the-know favorite, with dough so delicate and deftly pinched, you can see the spicy pork and black truffle through each eleg...

Today: Dairy Queen, Rita’s Ice giving out free cones, cups for the first day of spring

Published Thu, 06 Feb 2025 14:14:27 GMT

Today, March 20, is the first day of spring and — bleak Bay Area weather or not — Dairy Queen and Rita’s Italian Ice are celebrating with their traditional freebies.At DQs it’s free vanilla cones — one small swirled soft-serve per person, while supplies last. At Rita’s, it’s a free cup of Italian ice. (That includes their new flavor, gummy bear.)No purchase is required at either, and you don’t have to be a member of a loyalty program.In the Bay Area, DQs are located in Antioch, Campbell, Concord, San Bruno, San Jose, San Ramon and Vacaville, according to the company’s website. Juts outside the Bay Area, customers will find locations in Capitola, Manteca, Modesto and Stockton. (Offer not valid at mall locations.)Find Rita’s locations in Alameda, Brentwood, Castro Valley, Fremont, San Carlos and Santa Clara.Related ArticlesRestaurants, Food and Drink | 10 ways to eat, drink and play in Sonoma Valley in 2023 Re...

Single family residence in Fremont sells for $1.8 million

Published Thu, 06 Feb 2025 14:14:27 GMT

42344 Greenbrier Park Drive – Google Street ViewThe spacious property located in the 42300 block of Greenbrier Park Drive in Fremont was sold on Feb. 10, 2023. The $1,755,000 purchase price works out to $813 per square foot. The house, built in 1963, has an interior space of 2,158 square feet. The property features four bedrooms, three bathrooms, and a garage. The unit sits on a 6,000-square-foot lot.Additional houses that have recently been purchased close by include:On Valpey Park Avenue, Fremont, in November 2022, a 1,551-square-foot home was sold for $1,400,000, a price per square foot of $903. The home has 4 bedrooms and 2 bathrooms.In September 2022, a 1,904-square-foot home on Fontainebleau Prairie Lane in Fremont sold for $1,570,000, a price per square foot of $825. The home has 4 bedrooms and 2 bathrooms.A 1,558-square-foot home on the 42500 block of Saratoga Park Street in Fremont sold in August 2022, for $1,525,000, a price per square foot of $979. The home has 4 bedrooms...

49ers bring back Ross Dwelley, sign Myles Hartsfield

Published Thu, 06 Feb 2025 14:14:27 GMT

The 49ers continued to tinker with their 2023 roster Monday, bringing back free agent tight end Ross Dwelley for a sixth season and adding Myles Hartsfield for depth at safety.Dwelley rejoins starter George Kittle and reserve Charlie Woerner. His 101 snaps were the fewest since his rookie season and he caught just three passes for 105 yards. Dwelley played in 12 regular season games and his 75 percent of all special teams snaps was a career high.Hartsfield, 25, played in 15 games with 10 starts for the Carolina Panthers last season under Steve Wilks, the interim head coach and defensive coordinator who now runs the 49ers’ defense after the departure of DeMeco Ryans.At 5-foot-11, 210 pounds, Hartsfield is a physical player and a capable blitzer from the box. He has played in 41 career games with 19 starts with 115 tackles, seven passes defensed, two fumble recoveries, a force fumble and a sack.Besides playing 78 percent of Carolina’s snaps on defense, Hartsfield was also ...

2 students wounded in Texas HS shooting; suspect arrested

Published Thu, 06 Feb 2025 14:14:27 GMT

Associated PressARLINGTON, Texas — Two students were injured in a shooting outside a Dallas-area high school on Monday morning and police arrested the person suspected of opening fire, officials said.The shooting began on a high school campus in the suburb of Arlington around 6:55 a.m., before many students arrived for the first day back to classes after the spring break, according to police and school district officials.One student was injured by gunfire, another was hurt by “debris from the shooting,” and both are getting medical care, said Arlington Independent School District spokeswoman Anita Foster. She could not immediately provide further information on the student’s identities or conditions.Arlington police said the suspected shooter never entered the Lamar High School building and was arrested soon after officers arrived on the scene. They said the scene was secure in a tweet at 7:21 a.m.The suspected shooter is a minor and will therefore not be publicly ...

Rupert Murdoch gets engaged to Ann Lesley Smith at his California vineyard estate

Published Thu, 06 Feb 2025 14:14:27 GMT

By Toyin Owoseje | CNN BusinessBillionaire media mogul Rupert Murdoch is preparing to walk down the aisle for the fifth time.The 92-year-old tycoon revealed he’s engaged to marry Ann Lesley Smith in an article published Monday in the New York Post, one of his own publications.Murdoch told gossip columnist Cindy Adams that he met his soon-to-be wife in September, when she visited his vineyard, the Moraga Estate, in Bel Air, California.“I was very nervous,” Murdoch said of their whirlwind romance. “I dreaded falling in love — but I knew this would be my last. It better be. I’m happy.”The News Corp. founder proposed with an Asscher-cut diamond solitaire in New York on St. Patrick’s Day, because he is “one-fourth Irish.”The pair intend to get hitched in late summer this year. “We’re both looking forward to spending the second half of our lives together,” Murdoch said.Smith was previously married to Chester Smi...

Postmaster describes 'disturbing' rise in crimes against Oakland postal workers

Published Thu, 06 Feb 2025 14:14:27 GMT

OAKLAND, Calif. (KRON) -- A series of attacks against United States postal workers in Oakland prompted the local postmaster to send out a letter to warn community members in early March. On Monday, the U.S. Postal Service also held a press conference to address the incidents. Anti-trans rant at Cheesecake Factory in San Francisco caught on video In the letter, dated March 3, Oakland Postmaster Sunil Chanan says, "We are asking for your help and vigilance," after a "disturbing" rise in criminal acts against postal workers, vehicles and mailboxes. A reward of up to $50,000 is available for anyone who can offer information leading to the arrest and conviction of any person who assaults or robs a U.S. Postal Employee.In January, the Oakland Police Department warned the community about an uptick in postal worker attacks. Police said that in several of the robberies, postal workers were even held at gunpoint as suspects demanded keys to their truck and stole mail. KRON On is streaming...

Stonestown Mall brawls overwhelm security, result in injuries

Published Thu, 06 Feb 2025 14:14:27 GMT

SAN FRANCISCO (KRON) -- Large scale physical altercations between groups of what appear to be school age teenagers have been breaking out at Stonestown Mall lately, according to Supervisor Myrna Melgar who represents District 7 where the mall is located. Melgar said the mall's private security has been overwhelmed by the fights and that officers with the San Francisco Police Department have been deployed. Anti-trans rant at Cheesecake Factory in San Francisco caught on video Videos of the fights have been "posted and promoted" on social media, Melgar added in a Twitter thread about the incidents. Melgar said that the mall has increased security as a result of the fights and that the SFPD Taraval Station would be increasing patrols to the area.The supervisor also said she would be speaking with the San Francisco Unified School District to address the brawls, which have been occurring during afterschool hours, particularly on Wednesdays, which are early release days.One video of the...